How a Day Spa Overtook 3 Local Competitors on Google Maps
From #4 to #1 in the local pack within 5 months.
The Challenge
Glow Day Spa was ranked #4 in their local Google Maps results, behind three established spas with more reviews and higher ratings. Despite offering better services and higher client satisfaction, their online presence didn't reflect it. They had 28 reviews and a 4.1 rating, while the #1 spa had 95 reviews and a 4.6 rating.
The Solution
Glow Day Spa used Repuko's Competitor Radar to set clear targets: they needed 70+ more reviews and a 4.5+ rating to compete. With automated SMS review requests triggered after every appointment through their Square booking system, they rapidly built their review count. The AI reply feature ensured every review got a professional, keyword-rich response.
The Results
Timeline: 5 months
“The Competitor Radar gave us a clear target to aim for. We knew exactly how many reviews we needed to overtake each competitor. Within 5 months, we went from #4 to #1 on Google Maps.”
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