How a Dental Practice Saves 5 Hours/Week with AI Replies
From 30% response rate to 98% — while spending less time on review management.
The Challenge
A busy dental practice in Chicago was receiving 15-20 Google reviews per month but only responding to about 30% of them. The practice owner, Dr. Michael R., spent 5-10 minutes crafting each reply and simply didn't have time to respond to all of them. Unresponded reviews were hurting their local SEO, and their rating had stagnated at 4.1 stars.
The Solution
The practice enrolled in Repuko's Pro plan, using the AI-powered reply draft feature. Every new Google review triggered an AI-generated response within seconds — professional, empathetic, and including local keywords like 'our Chicago dental office.' Dr. Michael reviewed and posted each reply with a single click, spending under 30 seconds per review instead of 5-10 minutes.
The Results
Timeline: 4 months
“The AI replies are shockingly good. I spend 20 seconds reviewing the draft instead of 10 minutes writing from scratch. Our response rate went from 30% to 98% and our rating climbed half a star.”
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